The customer is the enterprise survival and the development core, along with economical global advancement intensify, specially the buyer market establishment, enterprise's competition day by day turns red-hot。
The current enterprise's competition goal gradually (namely market hold rate height) has changed the market share by the market share quantity the quality (namely loyal customer's quantity), effectively grasps the customer has become our country enterprise survival the most important question。
This article mainly aims at the present situation which the current enterprise customer satisfies and effectively promotes the customer to satisfy the way and the suggestion, did some preliminary discussions。
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