请帮助翻译课文Inthepast
In the past ,when people had problems, they went to their families or friends to get advice。 Today, it is possible to get advice from radio shows, TV programs and telephone hotines ,too。 A hot line is a telephone line that offers a direct way of getting in touch with advisers。 Most hot lines are...全部
In the past ,when people had problems, they went to their families or friends to get advice。 Today, it is possible to get advice from radio shows, TV programs and telephone hotines ,too。
A hot line is a telephone line that offers a direct way of getting in touch with advisers。 Most hot lines are completely private that callers do not have to give their names or telephone numbers。
Most hot lines are usually free, too。 Callers do not have to pay for the advice or the phone calls --even if the calls are long distance。
At some hot lines, the advisers are volunteers(志愿者）。Other hot lines pay their advisers for their work。
Usually the advisers are professionals ,with years of education and experience,but sometimes, the advisers have only taken a short class before starting to work on the hot line 。
All the advisers listen to people and help them settle their problems。
在过去，人们有了问题时，常去求助于家庭或朋友。
今天，也可以从收音机、电视节目以及电话热线中获取帮助。热线就是可以与咨询者直接接触的一种方式。大多数热线电话都是完全保护稳私的，打电话者不必说出姓名或电话号码。大多数热线电话通常也是免费的。打电话者不必为咨询或打进电话付费，即使是长途电话。
有些热线电话的咨询人员是自愿者。另外有一些热线要为他们的咨询人员付工资。通常这些咨询人员都是专业人士，受过多年的教育并有丰富的经历。但是，有时候咨询人员也只是在热线电话上开始工作之前接受过短时间的训练。
所有这些咨询人员都会听取人们的询问并帮助他们解决问题。
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