求酒店英语对话
R:Good morning, sir 。can I help you? 早上好先生,有什么可以帮到您? G:Morning 。l would like to check out。 早上好,我想操持退房。 R:Certainly。 Can I have your name and room number? 好的!您可以通知我您的名字和房间号码吗? G:Thomas Dickson in Room 1218 托马斯。 迪克逊 房间号码是1218。R: A double room for two nights at 800RMB per/night, the meals that you ...全部
R:Good morning, sir 。can I help you? 早上好先生,有什么可以帮到您? G:Morning 。l would like to check out。 早上好,我想操持退房。
R:Certainly。 Can I have your name and room number? 好的!您可以通知我您的名字和房间号码吗? G:Thomas Dickson in Room 1218 托马斯。
迪克逊 房间号码是1218。R: A double room for two nights at 800RMB per/night, the meals that you had at the hotel are250RMB…。
Here is your bill please check it。一间双人房住两晚,每晚房费是800元,您在酒店餐厅的消费是250元。这是您的账单请您核对一下。G: Sorry, l am not clear about this item。
不好意思,我对这项消费表示不了解。R: Oh。 This is for the phone calls you made from your room。 这是您从房间内拨打的电话账单。G: But I didn’t make any calls。
但是我并没有拨打任何电话。R: Oh, just a moment。 l’ll check it 。 l’m terribly sorry sir 。we made a mistake。we will deduct itfrom you bill right away。
请您稍等一下我查一下。十分抱歉,是我们的失误,我立刻从账单中扣除此项免费。G: It seems correct now 。Can I pay by credit card? 如今看起来账单是正确的了。
R : Yes, Sir。 We will cancel your pre-authorization and charge your bill by Credit Card。 好的,先生。我们将会取消您之前刷的预受权再重新收取您的费用。
G: Yes。 好的R : Have a nice day! We hope to see you again!好的!先生。祝您有愉快的一天,我们等待能再次见到您。收起